Have you ever been labelled as an ‘admin god’ because of your impeccable administration & multi-tasking skills? Do you consider yourself to be systematic, efficient & meticulous?
If you’re someone who’s fantastic at supporting teams and isn’t a fan of a desk-bound role, you might just be the person we're looking for.
[About Our Team]
At The Pique Lab, we’re on a mission to create the best Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies and have one overarching goal: to make learning fun, shorten learning curves and help students develop a genuine appreciation for Science.
Over the past decade, we've grown from a pair of co-founders to a diverse team of over 80 team members across 10 departments. Our proprietary learning methodology and examination-centric materials have helped more than 20,000 students ace their Science examinations.
Our headquarters is in Singapore, with additional offices in China, Philippines and Malaysia. We take pride in our open, fast-paced and flat organisational structure where every team member is valued for their skills and competencies, not just their job titles.
If you like the prospects of working in a close-knit team, leveraging tech to work hyper-efficiently while tackling challenges head-on, we’d love to talk to you about joining the team!
[Your Role]
As an Administration Executive, your mission is to ensure that our backend operations are strongly supported, so that we can perform our best in front of our customers.
You’re the behind-the-scenes, selfless magician who is always making things better and convenient for others, which everyone is secretly thankful for.
Being successful in your role means that our customers are so impressed by the customer experience that they tell their family & friends all about us.
Here’s What A Typical Week Will Look Like For You:
- Perform the order fulfilment workflow - from packing parcels to generating shipping labels to liaising with our team of external delivery personnel.
- Assist in performing various school administration tasks, such as collecting fee payments & updating class schedules.
- Assist with basic Zoom troubleshooting for our customers.
- Monitor the organisation’s inventory levels & replenish supplies before they run out.
and other growth opportunities if you’re up for it!
[You, Our Ideal Candidate]
We’d love to have a chat with you if you meet the following criteria:
Personality
- Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
- Strong Attention To Detail: You will be working with plenty of data when supporting our logistical operations. You need to be highly meticulous and always have a habit of checking your work before submitting.
- Humble & Always Strive For Improvements: You need to be someone who is receptive to feedback, able to learn from them and pursue excellence in your line of work.
Skills
- Proficient in Microsoft Word & Excel: If you’ve a strong understanding of advanced excel functions (e.g. pivot table, vlookup & mail merge), that’s a huge plus!
- Good Understanding of Digital Technologies: You need to be well-versed with technology and be resourceful enough to figure out how things work.
- Good Communication & Interpersonal Skills: You should be able to communicate effectively with different stakeholders in written & spoken English.
[Your Welfare]
- [Biggest Takeaway] Mentorship, Training & Regular Feedback
- Market Competitive Remuneration (depending on skills and experience)
- Annual Performance Bonus
- Medical, Dental & Vision Benefits
- Technology Benefits
- Up to 16 Days of Paid Vacation Leaves
- Paid Birthday Leave
- Paid Marriage Leaves
- Paid Compassionate Leaves
- Time-Off From Work For Errands
- Wellness Breaks
- Fully-Stocked Pantry
- Free Meals on selected school holidays & weekends
- Company Socials (On top of team socials!)
- Fruity Fridays Care Packages
[Other Important Information]
- This is a full-time position, which requires you to work onsite at our office given the nature of your work.
- Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (Next to CC19/DT9: Botanic Gardens MRT)
- Working Hours: 5-day Work Week, 40-Hour Workweek:
- 2 Weekdays: 12PM to 7PM
- 2 Weekdays: 12PM to 9PM (includes 1-hour dinner break)
- 1 Weekend: 8AM to 7PM (includes 1-hour lunch break)